Terms and Conditions

Ballandean Estate Wines

ABN 87101078899

Terms and Conditions

These are the Terms and Conditions for use of this website.  By ordering wines from Ballandean Estate Wines you are confirming that you have read through, understand and agree with these Terms and Conditions.

  1. Under Australian laws, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over. By opening an account with Ballandean Estate Wines and/or placing an order you are confirming to us that you are at least 18 years of age.
  2. All customer information received by Ballandean Estate Wines remains the property of Ballandean Estate Wines.
  3. Purchases made online or via mail/telephone orders will be processed by Ballandean Estate Wines or their selected third party processor, including Paypal and SecurePay.
  4. All customer card details are kept confidential.
  5. Unless otherwise shown, all the prices listed on Ballandean Estate Wines Website are displayed in Australian Dollars (AUD). If a product inadvertently appears on the Ballandean Estate Wines Website at the wrong price, Ballandean Estate Wines may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If your credit card was charged for the purchase and the order is cancelled, Ballandean Estate Wines will notify you and issue a credit to your credit card account in the amount of the cancelled order.
  6. Postage/Freight Charges are advised in the online store.
  7. This website only provides the option for sales within Australia.
  8. Please allow 2-6 working days for your wine to be received. If you have not received your wines after 6 working days, please contact us and we will trace your order.
  9. Ballandean Estate Wines may at its discretion withdraw wines from sale even though these wines may be displayed the Ballandean Estate Wines website for purchase.
  10. Any claim for defective wines must be made within 7 days of delivery date. All returns are to be delivered to:

Ballandean Estate Wines

PO Box 5

354 Sundown Rd

Ballandean QLD 4382


Ballandean Estate will refund your payment or offer you a replacement.

  1. Our contact details are:-

Ballandean Estate Wines

Telephone: (07) 46841226

Facsimile: (07) 46841288

Email: info@ballandeanestate.com

  1. Changes to these Terms and Conditions
    We may change terms and conditions from time to time. If, or when, changes are made we will post any changes on this page.  We will not use any personal information you have supplied in a manner that is materially inconsistent with the terms and conditions listed here, without your prior consent.