Privacy Policy

Your privacy is important to Ballandean Estate Wines. This privacy statement provides information about the personal information that Ballandean Estate Wines collects, and the ways in which Ballandean Estate Wines uses that personal information.

Who we are

Ballandean Estate Wines

354 Sundown Rd Ballandean QLD 4382

(07) 4684 1226

ABN: 87 101 078 899

Liquor License: 95940

What personal data we collect and why we collect it

Ballandean Estate Wines may collect and use the following kinds of personal information

  • information about your use of this website
  • information that you provide using for the purpose of registering with the website
  • information about transactions carried out over this website
  • Credit card and other payment information
  • any other information that you send to Ballandean Estate Wines

We do not share or sell your information to third parties other than those used to process payments.

Ballandean Estate Wines may use your personal information to

  • administer this website
  • send to you products that you purchase
  • send you statements and invoices
  • collect payments from you
  • send you marketing communications

How you can update your personal information

  • Your web logon will allow you to update your personal information.
  • You can also contact or 07 4684 1226 for updates.

Contact us

If you have any questions about this privacy policy, or the content or practices of our website, you can contact us on:

07 4684 1226

Ballandean Estate Wines

354 Sundown Rd Ballandean QLD 4382

Registered Business Address: 253 Rouse St Tenterfield NSW 2372

More information about the data this website captures


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

The contact forms on this website capture your name and email address, phone number optional.  We keep contact form submissions for customer service purposes, but  do not use the information submitted through them for marketing purposes.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

As a merchant processing your payment, we are required to provide our payment processing partners the information required to process your payment.
You can find a copy of their merchant agreements including privacy.
EWAY Merchant Agreement
Paypal Merchant Agreement

How long we retain your data

  • We keep contact form entries for 12 months, analytics records for a year, and customer purchase records for ten years.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.